To initiate the return or exchange process, we kindly request you to utilize our Contact page. To facilitate a seamless process, please provide the following details:

1. Your Name
2. Order Number
3. Reason for Return/Exchange

Your prompt cooperation with these details will ensure a swift and efficient handling of your request. Thank you for choosing our jewelry, and we appreciate your understanding.

To be eligible for a return:

1. Merchandise must remain in its original state, devoid of any indications of wear or impairment.
2. Products sent back through mail should include all original packaging components, including tags, box, and pouch.
3. Returns must be initiated within 7 days of the purchase date, and the same conditions regarding the original state and packaging apply.